FAQ
Questions, answered plainly
The practical details guests ask about most.
Do we need a car?
Yes — a rental car is recommended. The house sits in the hills near Agia Galini in southern Crete, and a car is the natural way to reach it and to explore the coast. Driving directions are provided with your booking confirmation.
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is until 11:00. Our local manager meets you at the house for arrival.
How many people can stay?
The house sleeps 6 adults in three master suites. Up to 8 guests can stay using the double sofa bed (200×140 cm) in the living room — guests seven and eight sleep there, and we always say so up front.
How many bathrooms are there?
3 en-suite shower rooms and 2 additional guest WCs — five WCs in total. Each master suite has its own walk-in rain shower.
Is there reliable internet?
Yes. The house is connected by satellite internet (Starlink) with WiFi 6 in all rooms and the living room, and there is a dedicated workspace with a desk, external monitor and office chair.
Is there parking?
Yes — a private parking court with space for up to 5 cars.
What are the pool rules?
No glass around the pool, no diving (the depth is about 1.2 m), and children must be supervised at all times. The pool is unheated.
Is the house open in winter?
Yes, all year. Winter rates run from November to March with a three-night minimum. Most winter days on the south coast are clear and mild, and the house is heated.
How is the house heated?
Each suite and the living room have air-conditioning units that heat as well as cool. Hot water is solar, with a backup for cloudy days. The stone walls hold the warmth once the rooms are up to temperature.
Can we use the pool in winter?
The pool is unheated and we do not recommend swimming between November and March. The terrace is still the place for coffee on a clear day.
What is open nearby in winter?
Agia Galini quietens, but Pelagos fish tavern on the harbour stays open all winter, Tuesday to Sunday, and a few tavernas in Agia Galini, Kokkinos Pirgos, Timbaki and Moires keep limited hours. Supermarkets, bakeries and pharmacies in Timbaki and Moires are open as usual. A rental car is essential in winter.
Are pets allowed?
No, the house does not accept pets.
Can we smoke at the house?
Not indoors. Smoking is permitted on the outdoor terraces.
How do we book?
Send your dates through the booking page. We answer personally within a few hours; a reservation is confirmed only after written confirmation and payment.